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Privacy Policy

At Drishti Digital Library, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email address when you register or book a seat
• Identity Information: ID proof details for membership verification
• Payment Information: Transaction details processed through secure payment gateways
• CCTV Footage: For security purposes within our premises

2. How We Use Your Information

• To process your membership and seat bookings
• To communicate important updates and offers
• To process payments securely
• To improve our services and facilities
• To ensure security of our premises

3. Data Security

We implement appropriate security measures to protect your personal information:

• All payment transactions are processed through Cashfree Payment Gateway with encryption
• We do not store credit card/debit card details on our servers
• Access to personal data is restricted to authorized personnel only
• CCTV footage is stored securely and accessed only for security purposes

4. Third-Party Services

We use the following third-party services:

• Cashfree Payments: For processing online payments. Their privacy policy applies to payment data.
• Supabase: For secure data storage with industry-standard encryption.

5. Data Retention

• Member information is retained for the duration of membership plus 1 year
• Payment records are kept as per legal requirements (typically 7 years)
• CCTV footage is retained for 30 days unless required for investigation

6. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications

7. Contact Us

For any privacy-related queries or concerns, please contact:

• Phone: +91 98765 43210
• WhatsApp: +91 98765 43210
• Address: Sakchi Main Road, Jamshedpur, Jharkhand - 831001

Last Updated: January 2026